Refund Policy

Last updated: 5 June 2026

30-day money-back guarantee

We want you to be happy with Wrenhouse. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Payments are processed by Stripe, which also handles tax compliance and refunds on our behalf for buyers in supported countries. Charges show up on your statement as LINK.COM* WRENHOUSE. To request a refund:

• Open the receipt email Stripe sent you and click Manage to access your billing portal, or
• Email us at loudproudenglish@gmail.com with your order details and we'll process the refund for you.

Tokens and consumed credit

Refunds cover unused token balances and recent purchases within the 30-day window. We may decline refunds where the purchase shows clear signs of abuse (e.g. mass consumption of tokens immediately followed by a refund request).

Subscriptions

You can cancel a subscription at any time from the billing portal in your account. Cancellation stops future billing; you keep access until the end of the current billing period.

Contact

Need help? Email loudproudenglish@gmail.com.